Domestic Violence

Behind every great hotel stay is a team of dedicated professionals whose work often goes unseen. This National Hotel Employee Day, we’re celebrating the front desk associates, housekeepers, engineers, security teams, and lost and found staff who create exceptional guest experiences every day. We also recognize the important role they play in protecting guest privacy through the responsible handling of unclaimed electronic devices.

Every donated device has a story. Some hold years of family memories, conversations, and connections. When LeAnn donated her late mother-in-law Evelyn’s phone to 911 Cell Phone Bank, she wasn’t simply recycling an old device. She was continuing a legacy of kindness. Discover how one family’s heartfelt donation reminds us that a device’s story doesn’t end when it’s no longer needed. Sometimes, it’s just beginning.

Starting over after domestic violence is not instant, and it is not linear. This blog shares survivor-centered reminders about safety, housing, routines, and support services, plus why safe connection matters.

Our 2025 Annual Report is now available, and it reflects what your support made possible this year. In 2025, 911 Cell Phone Bank securely processed 94,737 devices and diverted 70,222.66 lbs of electronics from landfills. Devices were securely data-erased and routed to responsible outcomes, including 87,264 repurposed for reuse and 40,974 sent to certified recycling when reuse was not possible. Read the report and see the impact that was made.

National Crime Victims’ Rights Week is a time to honor survivors, raise awareness, and strengthen support for those impacted by crime. Learn how communities can make a difference and how even small actions can help victims rebuild and reconnect.

Domestic violence can involve more than physical harm. It can include isolation, coercion, and technology-enabled monitoring that makes it harder for survivors to safely reach help. This national resource guide outlines practical steps, trusted hotlines, and why access to a secure phone can be a lifeline. Learn how donating unused and unclaimed devices through 911 Cell Phone Bank can support survivors of domestic violence and human trafficking.

Teen dating violence affects thousands of young people each year and can include physical, emotional, sexual, or digital abuse. Teen Dating Violence Awareness Month in February is a time to learn the warning signs, promote healthy relationships, and support survivors. Discover how providing safe communication through donated devices can make a real difference.

When a group of donated phones reach a safe house for human trafficking survivors, they become more than devices—they become lifelines, offering connection, hope, and a path to healing.

The AGA has helped transform what was once considered “lost and found liability” into a nationwide movement of compassion and responsibility — securely repurposing unclaimed devices into tools that protect, empower, and save lives. Read the full story to see how this remarkable partnership is redefining corporate responsibility in the gaming industry.

Sustainability is top of mind for today’s travelers. More than 80% say it influences their hotel choice. One often-overlooked area where hotels can advance sustainability while reducing risk is in how they manage unclaimed items in lost and found, especially electronic devices…

What happens when a guest leaves their phone behind at a casino? At Cherokee Nation Entertainment, that moment becomes an opportunity to make a difference. Through its partnership with the 911 Cell Phone Bank, Cherokee Nation ensures unclaimed devices are securely repurposed to support victims of human trafficking and domestic violence. It’s a powerful example of how businesses can turn everyday situations into meaningful acts of community care.

What happens to the phones left behind in hotels, airports, or public venues? At 911 Cell Phone Bank, they’re transformed into lifelines for survivors of domestic violence and human trafficking. Our latest press release shares how we’re working with organizations nationwide to turn forgotten tech into frontline support.

Hotels across Florida are finding themselves in a legal and logistical dilemma when it comes to handling unclaimed items left behind by guests. Thanks to Florida Statute 705.185, which outlines strict requirements for disposing of lost and abandoned property, hotel operators must now navigate a maze of compliance, liability, and ethical responsibility.

From lost phones to life-saving tools—Seminole Hard Rock Hotels & Casinos are making every device count. Through their partnership with the 911 Cell Phone Bank, unclaimed electronics from their lost & found are securely wiped and repurposed to support survivors of domestic violence and human trafficking.

PENN exemplifies leadership in corporate responsibility by implementing a sustainable solution for electronic devices found in their casinos.

Youth violence affects countless families and communities, with over 700,000 young people treated for assault-related injuries each year. During National Youth Violence Prevention Week, the 911 Cell Phone Bank is taking action by providing at-risk youth with secure communication tools.

Despite decades of progress, many survivors face significant barriers to accessing services that protect their rights, offer safety, and foster healing. 911 Cell Phone Bank supports advocacy programs by providing donated cell phones to victims and survivors.

In a partnership with the 911 Cell Phone Bank, the Broward County Sheriff’s Department, Coral Springs Police Department, Broward County Transit System, and our newest partnership in the area, Women in Distress advocacy program, demonstrate how a community can come together to offer a vital resource for victims and survivors, thus combating the issues of human trafficking and domestic violence efficiently.

Sexual Assault Awareness Month (SAAM) is a time to support survivors, raise awareness about sexual violence, and identify strategies to prevent such crimes. The 911 Cell Phone Bank, in partnership with law enforcement agencies and advocacy programs, is addressing this critical issue by providing victims with “clean” cell phones—devices free from tracking or monitoring that can serve as lifelines for escape and independence.

Maria found herself trapped. Jake took her identification and money, forcing her into sex work under threats of violence. He monitored her every move—checking her call logs, tracking her location, and even reading her messages through spyware installed on her phone. If she tried to contact anyone for help, he would know immediately.

The Maysville Police Department has teamed up with the 911 Cell Phone Bank to provide emergency phones for victims of domestic violence and human trafficking. These devices offer a lifeline—a way to call for help without fear of being tracked. Officer Curtis Neal says it best: “A simple phone can be a bridge from fear to freedom.”

PeaceWorks, a dedicated advocacy program committed to supporting survivors of domestic violence, is celebrating a true success story made possible through its partnership with the 911 Cell Phone Bank.

Kentucky Venues is teaming up with 911 Cell Phone Bank to help survivors of domestic violence and human trafficking. Ian Cox, Executive Director of Communications for Kentucky Venues, emphasized the significance of this partnership: “For years, we struggled with how to properly recycle unclaimed electronics. This partnership not only provides a sustainable solution but also supports a cause that directly benefits vulnerable individuals.”

This International Women’s Day, we’re calling on businesses, organizations, and individuals to Accelerate Action in the fight against gender-based violence. Did you know 1 in 4 women experience physical violence by an intimate partner? Survivors need safe ways to connect to help—and a simple phone can be a lifeline. Learn how you can help.

Organizing a charity walk is a meaningful way to support victims of domestic violence while bringing the community together. Proper planning helps ensure the event runs smoothly and reaches as many people as possible. With the right approach, you can raise awareness, encourage participation, and generate valuable support for the cause.

For survivors of domestic violence, leaving an abusive situation often means walking away from everything—including access to help. This month, we’re sharing Jasmine and Olivia’s powerful stories of survival and how a simple phone gave them the lifeline they needed to rebuild. Read their inspiring journeys and see how your old phone could help someone take their first steps to safety.

“A simple phone can be a lifeline—a bridge from fear to freedom. By partnering with the 911 Cell Phone Bank, we’re ensuring that victims of domestic violence and human trafficking have the tools they need to take control of their safety and connect with critical resources when they need them most.”

At the 911 Cell Phone Bank, we know that something as simple as a phone can be a lifeline. Every device donated through our program has the potential to make a life-changing difference for someone in need. Recently, we received a powerful testimonial that highlights just how impactful our mission truly is.

February is National Teen Dating Violence Awareness Month, a time to shine a light on the alarming reality that 1 in 3 teens experience some form of dating abuse. At 911 Cell Phone Bank, we believe that access to safe communication can be life-changing for victims. By donating unclaimed or unused phones, businesses and organizations can help provide a vital connection to safety and support. Join us in making a difference this month—because every device donated could be a lifeline.

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